Terms & Conditions

Updated on November 30, 2025

Please read these Terms & Conditions carefully and in their entirety before using balance-brain-body.com (the "Site"). The Site and its content are owned by Balance Brain and Body PLLC, owned and operated by Hannah Shields.

By browsing or using the Site, you agree to the following Terms & Conditions.

Purpose

These Terms & Conditions explain the rules, expectations, and legal guidelines for using the Site, purchasing services, participating in programs, and accessing any content provided by Balance Brain and Body PLLC.

1. Definitions

• "Company," "We," "Our," "Us" means Balance Brain and Body PLLC.
• "Content" means all materials on the Site including text, graphics, videos, programs, exercises, blog posts, worksheets, email communications, and downloadable items.
• "Personal Information" means identifying information such as your name, address, email, phone number, or payment details.
• "Services" include concussion rehabilitation services, online wellness programs, consultations, and all offerings on the Site.
• "User," "You," "Your" refers to any visitor or purchaser.

2. Consent

By accessing the Site or purchasing services, you agree to these Terms, our Privacy Policy, and our Disclaimer.

3. Site Rules

You agree not to:

• Harass or harm others via the Site.
• Post illegal, defamatory, or inappropriate content.
• Upload copyrighted materials you do not own.
• Copy, reproduce, or misuse our content.
• Use the Site for unlawful or commercial purposes without permission.

4. Medical Advice Disclaimer

All content on the Site is for educational and informational purposes only.

• It is not medical advice.
• It does not replace consultation with a licensed healthcare provider.
• Never delay seeking medical care due to the Site.
• Your reliance on Site information is at your own risk.

5. No Doctor–Patient Relationship

Use of the Site, programs, or communication with staff does not create a doctor–patient relationship.

A formal clinical relationship is established only after:

• Required intake forms
• Provider–patient agreements
• A clinical evaluation
• Acceptance as a patient under Utah regulations

6. Content Protection & Sharing Policy

All content on the Site is the property of Balance Brain and Body PLLC.

You may not:

• Copy or modify content
• Sell or redistribute content
• Upload or repost content as your own
• Use content commercially

You may:

• Share direct links to the Site
• Share quotes with attribution

Unauthorized use is prohibited.

7. User Contributions

By submitting testimonials, feedback, or other content:

• Contributions are not confidential
• We are not required to maintain secrecy
• Contributions become property of the Company
• We may use them for business or marketing

8. Proprietary Rights

All Site software, design, and layout are proprietary. You receive a limited, personal-use license only. You may not reverse engineer or resell materials.

9. Indemnity

You agree to indemnify and hold the Company harmless from claims resulting from:

• Misuse of the Site
• Violating these Terms
• Unauthorized use of content
• Actions taken based on Site information

10. Arbitration & Governing Law

All disputes must be resolved via binding arbitration in Washington County, Utah, under AAA rules. Utah law governs these Terms. You waive your right to a jury trial.

11. Third-Party Links & Advertisers

We are not responsible for:

• Third-party website content or policies
• Products or services offered elsewhere
• Accuracy, legality, or privacy of external sites

Use third-party links at your own risk.

12. Intellectual Property Ownership

All Site content is the exclusive property of Balance Brain and Body PLLC. Copyright violations will be pursued legally.

13. Purchase Terms

You may not share login information or program materials. Unauthorized distribution may terminate your access.

14. No Guarantee of Results

Testimonials reflect individual experiences and do not guarantee results.

15. Warranties

All materials and services are provided "AS IS," without warranties.

16. Release of Liability

By using the Site, you release Balance Brain and Body PLLC from all claims and damages.

17. Errors & Omissions

We aim for accuracy but cannot guarantee content is free from errors.

18. Refund Policy

No refunds are provided for digital products already accessed or services already delivered. Contact: hannahhrshields@gmail.com

19. Limitation of Liability

Your sole remedy is a refund of the amount paid. We are not liable for indirect or consequential damages.

20. Termination

We may terminate your access for violating these Terms.

21. Entire Agreement

These Terms, the Privacy Policy, and the Disclaimer form the full agreement between you and the Company.

22. Severability

Invalid portions of these Terms do not affect the remaining sections.

23. Privacy Policy

Please review our Privacy Policy for information on how we collect and use data.

24. Contact